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Shipping Rates & Policies

Free Ground Shipping

We provide free FedEx ground shipping on all xootr kick scooters and Swift folding bicycles shipped within the continental US including all accessories purchased at the time of your order.

US and Canada

We do all of our shipping from our facility in Old Forge, Pennsylvania, usually within 1 business day of when you place your order. Our default shipping option within the US and Canada is standard FedEx. Standard FedEx service is available to most locations within Alaska, Hawaii, and Canada. If FedEx ground service is not available to your location we will contact you to work out other shipping options. We also offer next day, two day, or three day shipping options. Please indicate your preferred option when you place an order. All shipping costs will be applied when you place an order. No sales taxes are applied to your order except for shipments to Pennsylvania.

Canadian customers are responsible for any duties, taxes, and brokerage fees which will be charged prior to shipment of your order. In some cases, it may be cheaper overall if we ship with FedEx international service as you will avoid the brokerage fees. We will review the taxes, duties, and fees with you prior to shipping your order so you can select the best shipping option available.

International

We can ship to nearly every country on earth. We ship via FedEx or the United States Postal Service (Air/EMS service), which generally provides one-week delivery to any country. International customers are responsible for any taxes, fees, or other duties which may be charged upon receipt of their shipment.

Below is a map which represents FedEx Ground transit times from our location in Old Forge, PA. Transit times represented are typical, but may vary due to weather, equipment failures, etc.