SERVICE

A very nice feature of the Swift is that there are almost no weird custom parts. Pretty much everything is standard, including brakes, handlebars, shifters, seats, pedals, etc. This means any competent bike mechanic can service the Swift.

If you really want us to service your bike, we'll be happy to do so as well. Contact service@xootr.com for rates on standard services.

You can download the user's manual here (PDF file). Please make sure you read it carefully, as it contains important safety information.

There is some outstanding information on the web related to bicycle maintenance in general. The best information for the enthusiast is provided by Sheldon Brown of Harris Cyclery. Sheldon is amazing and has done a great service for the cycling community. These articles are especially useful:

Click here for instructions for dealers setting up the Xootr Swift.

A Few Known Issues

Tiny squeak from front hub: this is the rubber seal on the front hub rubbing against the aluminum of the hub. It wears in very quickly and the sqeak goes away.

"Throwing a Chain": Pretty much any bike without a front derailleur may occasionally "throw a chain". This can happen when you shift abruptly into Gear 8 while pedalling very lightly and very fast, often down a hill. If you feel or hear anything strange in the gears, stop pedaling immediately and verify that the chain is properly seated on the front chain ring. If you grind away at the pedals with the chain stuck between the chain ring and the chain guard, you are likely to make a greasy mess of your hands pulling it out...